Top managers make up the relatively
small group of executives who manage the overall organization and also
responsible for the performance of all departments. Titles found in this group
include president, vice president, and chief executive officer (CEO). Top
managers create the organization’s goals, overall strategy, and operating
policies. They also officially represent the organization to the external
environment by meeting with government officials, executives of other
organizations, and so forth. They have cross-departmental responsibility. Top
managers establish organizational goals and they decide how the different
department should interact and also they monitor how well middle managers in
each department use resources to achieve goals. Top managers are ultimately
responsible for success or failure of an organization and their performance is
continually scrutinized by people inside and outside the organization. The
job of a top manager is likely to be complex and varied. Top managers make decisions
about activities such as acquiring other companies, investing in R&D,
entering or abandoning various markets, and building new plants and office
facilities. They often work long hours and spend much of their time in meetings
or on the telephone. In most cases, top managers are also very well paid. In
fact, the elite top managers of very large firms sometimes make several million
dollars a year in salary, bonuses, and stock (Collins, 2003) . Lastly, top
managers can be simplify as individual which are responsible for communicating
a shared vision for the organization, shaping corporate culture, and nurturing
an entrepreneurial spirit that can help the company innovate and keep pace with
rapid change (Ghoshal, 1995) .
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